Good thing though is that it sounds like you have a plan so you'll move forward and (hopefully) not have to deal with these folks again.
Maybe you could dispute the charges on your credit card? Usually the credit card company's don't pay the bill until the dispute is settled. Make them answer the dispute in writing - snail mail - so that it will take longer and maybe they will give up (and you'll have a written record of their excuses).
Good luck,
Eric
PS - I actually did have a dealer wreck my van when they were test driving it - so it could be worse.
In the process of fixing the van they dropped a valve cover bolt in the motor and "forgot' it was there. Started the motor and blew it up. Then mice got in the interior and pulled all the stuffing out of one of the seats. Chevrolet wound up having to buy that one back - it only had 4K miles on it.
Funny part (or not so funny) was I just wanted to break even on the deal and get my money back. The folks at Chevrolet said " we can't give you that much for the van because we gave you too much for your trade-in". I laughed and said I was sorry I was a better salesman than their trained pro's. Then I asked them if they knew the whole story and why they were having to buy the van back. They didn't believe me and called the dealer. Next day they called me and said I could pick up the check at the local dealership for the full amount.

Leave a comment: