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OnNotice? Ford beta-testing live operators through Sync
Filed under: Technology, Ford, Lincoln
Sync Services - Ford's lesser-known on-demand, voice-activated news and information service - has begun running a very OnStar-like beta. The new system allows registered Sync customers to connect with a live operator to fulfill business searches and address entry, but don't think of it as a replacement for the standard cadre of voice-activated features.
Ford has found that 70 percent of all Sync Services calls are for business searches and address input, and in the latter's case, the system is best used if Sync's voice-translation function doesn't input the proper address. All owners have to do to use the service is ask for "Operator" and the Live Operator Assistance feature connects them with a living, breathing human being. Addresses can be sent to the car for turn-by-turn navigation, along with POI searches, and for the time being, it's free for all Sync Services customers. Make the jump for the full details.Continue reading OnNotice? Ford beta-testing live operators through Sync
OnNotice? Ford beta-testing live operators through Sync originally appeared on Autoblog on Wed, 13 Jul 2011 16:30:00 EST. Please see our terms for use of feeds.
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Sync Services - Ford's lesser-known on-demand, voice-activated news and information service - has begun running a very OnStar-like beta. The new system allows registered Sync customers to connect with a live operator to fulfill business searches and address entry, but don't think of it as a replacement for the standard cadre of voice-activated features.
Ford has found that 70 percent of all Sync Services calls are for business searches and address input, and in the latter's case, the system is best used if Sync's voice-translation function doesn't input the proper address. All owners have to do to use the service is ask for "Operator" and the Live Operator Assistance feature connects them with a living, breathing human being. Addresses can be sent to the car for turn-by-turn navigation, along with POI searches, and for the time being, it's free for all Sync Services customers. Make the jump for the full details.Continue reading OnNotice? Ford beta-testing live operators through Sync
OnNotice? Ford beta-testing live operators through Sync originally appeared on Autoblog on Wed, 13 Jul 2011 16:30:00 EST. Please see our terms for use of feeds.
Permalink | Email this | Comments
More...